Arrival Guide

Welcome to our clinic where healthcare is not just a service but a personalised journey focusing on your wellbeing. At Ace we take pride in offering an exceptional patient experience that goes beyond the conventional.

At the heart of our clinic is a commitment to putting patients first. We understand that every individual is unique, and so are their healthcare needs. Our patient centered approach ensures you are not just a medical case but a valued partner in your own health journey. We take the time to listen, understand and collaborate with you to create a care plan tailored to you the patient’s specific needs.

From the moment you walk through our doors, you will experience a warm and caring environment where your concerns are heard, and your well being is our top priority.

Our central clinic is equipped with state of the art facilities and staffed by experienced healthcare professionals who are committed to delivering the highest standards of care.

On entering the main clinic in Cardiff you will be met by one of our experienced medical receptionists who will confirm your details and book your arrival. It is at this point you would need to update any of your personal details or confirm any private health care insurance details.

If your appointment is at one of our satellite clinics, you will need to give your name to the receptionist who will show you where to wait for our podiatrist. All your personal details and any private health information should have been confirmed prior to the appointment, with our admin team in Cardiff. Payment for your appointment will be taken once all information from the podiatrist has been passed onto the admin team in Cardiff.