Patient Reviews
What our patients say
I had a consultation looking to resolve both long standing and recently appeared issues and was very impressed with the way Tom assessed me and investigated the issues. I look forward to running with my new insoles which were made while I waited.
Carwyn – google
I would thoroughly recommend this place and have done too. They explain everything to you in language that you can understand.
Lisa – facebook
Everyone is very friendly and very knowledgeable. My new insoles, made while I waited are superb
Peter – google
Needed an insert for my shoes as I am flat footed. Service was excellent, they were really good at examining the issue and giving me a good solution. Very thorough and professional
Map – google
Absolutely fantastic service from booking through to appointment and consultation. Highly qualified and got to the root of my problem extremely quickly. Thorough assessment and explanation given with full rehab programme, orthotics and follow up appointment booked. Would highly recommend. To compliment this, the customer service was first class.
Graeme – facebook
Super helpful and knowledgeable staff. Offering the right product for the customer. Not pushy or trying to oversell! I've been going here for 7 years. Top service!
Oliver – google
Third visit over an eight year period for my family. Really professional service again. Vital for getting my daughter back on track for Ironman Wales 2024.
Richard – google
My appointment was a pleasant experience- from the warm welcome to the actual consultation where everything was clearly explained. My foot problem has now been sorted with the use of orthotics which were ready immediately after the appointment. I will definitely be using this company again!
Bev – google
This is the second time we have seen Tom for my daughter, and he also treats my husband too. Our daughter has a few complications with her feet and does ski racing and ballet, which is a brutal combination for her feet! Tom reassures and keeps check that she is ok and her feet developing normally. Fantastic, can’t fault ace feet in motion! Thank you.
Claire – google
I was very impressed with the personal warmth and professionalism of Zoe and Tom. Their analysis was comprehensive and exhaustive and I felt very reassured by their diagnosis and treatment plan. Thank you.
Tim – google
Tom was really helpful with his examination and advice and pointed us in the right direction to sort out a foot problem!
Helen – google
Was seen in clinic by Tom and Zoe for a bio mechanical assessment. Both were super friendly and welcoming and made me feel totally at ease throughout the appointment. They listened to me and took on board all my various problems and helped me to understand more about what may be causing them. Zoe advised that due to my gait that I tried insoles and got them made up for me there and then and made sure I was happy with them before leaving. They have helped me massively and I'm sure will be really beneficial for my big year of marathons and ultra marathons ahead! Thanks both!! Would highly recommend
Rosie – google
I’ve already recommended Ace Feet in Motion to my running friends struggling with injuries. I had Achilles problems for months and felt stuck not being able to run further than 3 miles without pain. Physio Tom Cooper was so helpful and reassured me I could get back to running long distances again with calf exercises and insoles for my running shoes. I’ve been building up the exercises he gave me gradually and not leaving the house without my insoles in and it’s worked wonders. Tom really listened to my running/injury background which made me feel confident taking his advice. I’m now training for a marathon after thinking my running days were over before I visited Ace Feet in Motion. Thank you!
Isabel – google
Suffered with the Achilles tendinopathy since May 2023, had an extensive assessment by Tom in September resulting in some insoles which within 10 days, had given me a 75% improvement, the stretches and exercises Tom then showed me resulted in complete recovery within 4 weeks….. Why did not I go and see him in June,?? Could not recommend enough yours Dr R
Mollie – google
I had chronic plantar fasciitis which I had struggled with for almost two years. Having tried multiple treatments I had got to the point where I could barely put my foot on the floor. After a consultation with Tom, I had custom insoles made for me and they have totally resolved the issue! I am now back running pain free. A brilliant service, in fact, life-changing for me. Thank you!
Marina – facebook
Helpful, friendly staff that put your mind at ease. Insoles were made while I waited and was advised to contact if there were any issues and they would alter them. Was advised how to break them in too. Zoe was great with checking me over and the foot scan was interesting as I could see the parts of my shoes that wear most through pressure points. Would recommend for anyone with foot problems.
Sian – google
This is the first time I had ever been to see anyone about my feet, so I was a bit sceptical. Tom was amazing, he was very friendly and put me at ease straight away. He was very thorough and respectful throughout and he was very good at explaining things. I left there feeling very confident and happy that I had been to see him. Looking forward to my next visit to fit my orthotics.
Andrew – google
Very professional. Identify problems quickly and insoles are made in the same appointment within an hour. There are follow up appointments included in the price. Everyone is happy and pleasant to deal with.
Chirine – facebook
Highly recommended company. After trying many different innersoles without much improvement, I decided to seek professional advice and have a consultation with Tom. He was recommend to me by my physiotherapist who was seeing me about my shoulder problem. I have since learnt how important correct footwear is for the whole body. My custom innersoles correct the slight difference in leg length and help significantly reduce the pain in my left foot metatarsal too. Victoria has been very helpful in assisting me to have the innersoles modified as my body adjusted, and I am now going to have a second pair made. I was reluctant due to the price but on refection its well worth money. I should have done it sooner. Even my shoulder agrees. I think everyone would benefit from custom innersoles. They are comfortable and very well made. The service I have received has been excellent and I have friends who use them too who all agree. Thank you Tom, Victoria and the team
J – google
I highly recommend Ace Feet in Motion. I find the help and advice that Tom Cooper has given me really useful. A really professional service.
Angharad – facebook
